Terms and Conditions
Terms & Conditions

Welcome to SkyWash. By accessing our website or booking our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or engaging our services.

1. About Us

SkyWash provides professional exterior cleaning services across the UK, including:

  • Roof Cleaning
  • Bin Cleaning
  • Patio & Driveway Cleaning
  • Soft Wash Exterior Cleaning
  • Car Wash & Valeting
  • Gutter Cleaning

2. Bookings

  • All bookings are subject to availability.
  • We reserve the right to refuse or cancel any booking where necessary.
  • Customers must provide accurate contact and property information when requesting a quotation or booking.

3. Quotations

  • All quotations are provided free of charge unless otherwise stated.
  • Quotes are based on the information provided by the customer.
  • If the condition of the property differs from the information supplied, the final price may change after inspection.

4. Payments

  • Payment is due upon completion of the service unless otherwise agreed in writing.
  • We accept payment methods communicated at the time of booking.
  • Late payments may result in additional charges where permitted by law.

5. Cancellations

  • Customers should provide at least 24 hours’ notice if they wish to cancel or reschedule an appointment.
  • We reserve the right to charge a cancellation fee for late cancellations or missed appointments.

6. Weather Conditions

Some exterior cleaning services depend on suitable weather conditions.

If severe weather prevents us from completing the work safely, we will contact you to rearrange your appointment at no additional cost.

7. Customer Responsibilities

Customers agree to:

  • Provide safe access to the property.
  • Remove vehicles or valuable items from the work area where requested.
  • Inform us of any known hazards or fragile surfaces before work begins.

Failure to provide safe access may result in cancellation or additional charges.

8. Service Results

While we aim to achieve the highest possible cleaning standards, results may vary depending on:

  • Surface condition
  • Age of materials
  • Existing staining
  • Previous treatments
  • Environmental factors

Some stains or damage may be permanent and cannot be completely removed.

9. Liability

SkyWash will carry out all work with reasonable care and skill.

We shall not be liable for:

  • Pre-existing damage
  • Structural defects
  • Damage caused by hidden weaknesses or faulty installations
  • Delays caused by weather or circumstances beyond our control

Nothing in these Terms excludes liability where it cannot legally be excluded under UK law.

10. Website Use

You agree not to:

  • Use this website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Copy, reproduce or distribute website content without our written permission.

11. Intellectual Property

All content on this website, including text, images, logos and graphics, is owned by or licensed to SkyWash and is protected by copyright and other intellectual property laws.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page and become effective immediately upon posting.

14. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the details provided on our website.