1. Who We Are
SkyWash is a UK-based exterior cleaning company providing professional cleaning services for residential and commercial properties.
Our services include:
- Roof Cleaning
- Bin Cleaning
- Patio & Driveway Cleaning
- Soft Wash Exterior Cleaning
- Car Wash & Valeting
- Gutter Cleaning
If you have any questions regarding this Privacy Policy, please contact us using the details at the end of this page.
2. Information We Collect
We may collect the following personal information:
Information You Provide
When you:
- Request a quote
- Contact us through our website
- Book a service
- Send us an email
- Call us
we may collect:
- Full Name
- Email Address
- Telephone Number
- Property Address
- Service Requested
- Any additional information you provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Viewed
- Date and Time of Visit
- Referral Website
- Cookies and Similar Technologies
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations
- Arrange appointments
- Deliver our cleaning services
- Process payments (where applicable)
- Communicate with you regarding bookings
- Improve our website
- Improve customer service
- Prevent fraud
- Comply with legal obligations
Where you have given consent, we may also send promotional emails about our services. You may unsubscribe at any time.
4. Lawful Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your information based on one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Understand website traffic
- Remember user preferences
- Improve website performance
- Analyse visitor behaviour
You may refuse or delete cookies through your browser settings.
Where required by law, we will request your consent before placing non-essential cookies.
6. Google Analytics and Third-Party Services
We may use trusted third-party services such as:
- Google Analytics
- Google Maps
- Contact Form Providers
- Website Hosting Services
These providers may process limited information on our behalf.
We only work with providers that maintain appropriate data protection standards.
7. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Payment providers
- Website hosting providers
- IT support providers
- Professional advisers
- Legal authorities where required by law
All third parties are required to protect your information.
8. Data Storage and Security
We implement appropriate technical and organisational measures to protect your personal information against:
- Loss
- Theft
- Misuse
- Unauthorised access
- Alteration
- Disclosure
Although we strive to protect your information, no online system can be guaranteed to be completely secure.
9. How Long We Keep Your Data
We retain personal information only for as long as necessary to:
- Deliver our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Once your information is no longer required, it will be securely deleted or anonymised.
10. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.